Please read before purchasing
By purchasing NOvember, you acknowledge that you have had the opportunity to read and understand these Terms & Conditions and agree to participate in accordance with them.
1. What NOvember is
NOvember is a 4 week educational and therapeutic-informed personal development program designed to support self-awareness, boundaries, emotional expression and a reduction in people-pleasing patterns. It is not necessarily a substitute for individual psychological therapy, medical care, psychiatric treatment or emergency mental-health support.
Participation in NOvember does not create an individual therapist-client relationship between you and Tess Fowler (unless you are purchasing the session package or a separate therapeutic relationship already exists).
2. Emotional wellbeing and safety
Some NOvember exercises will involve exploring emotions, relationships, boundaries, anger, identity, past experiences and bodily sensations. These exercises may at times feel uncomfortable, confronting or emotionally activating.
You are encouraged to:
participate at your own pace
pause or stop an exercise
modify an exercise to suit your circumstances
skip an exercise if it does not feel appropriate
seek additional professional support where needed.
Everyone's circumstances are different. The information and exercises provided within NOvember are general educational material and are not intended to constitute individual psychological, medical, legal or financial advice. You are responsible for deciding whether and how you participate in any exercise or activity. If you have concerns about whether NOvember is appropriate for you, then I welcome any questions or queries emailed to me before participating.
NOvember is not a crisis service.
If you are experiencing an acute mental-health crisis, feel unsafe, or believe you may be at risk of harming yourself or someone else, please seek appropriate emergency or crisis support.
3. Program materials and intellectual property
All NOvember materials, including the workbook, written resources, videos, audio recordings, exercises, emails and other original content, remain the intellectual property of Tess Fowler / The Ember Room unless otherwise stated.
Your purchase gives you a personal, non-transferable right to access and use the materials for your own personal development.
You may not:
reproduce or redistribute the materials
sell or commercially exploit them
upload them publicly
share your access with another person
reproduce the program or its materials for your own course, workshop or business.
4. Access to the program
Your purchase provides access to the NOvember materials and components specified on the sales page at the time of purchase.
Program dates, access arrangements and delivery methods will be communicated to participants by email.
Please ensure that the email address you provide at checkout is accurate and that you are able to receive emails from The Ember Room.
5. Cancellations and refunds
Change-of-mind purchases are not eligible for a refund. I understand that circumstances can change, however, and I aim to approach individual situations with compassion and common sense. If extenuating circumstances prevent you from participating, please reach out to me and I will consider your circumstances on a case-by-case basis.
If you are dissatisfied with NOvember or feel that the program has not met the expectations reasonably created by the information provided before purchase, please contact me directly. I am committed to hearing your concerns and will consider an appropriate resolution where reasonable.
Nothing in these Terms & Conditions excludes or limits any rights or remedies you may have under the Australian Consumer Law or other applicable legislation.
6. Emails and communications
By purchasing NOvember, you consent to receiving occasional email communications from The Ember Room / Tess Fowler, including seasonal newsletters, updates, events and information about relevant offerings. These emails are sent sparingly - approximately once every three months.
You can unsubscribe at any time using the unsubscribe link provided in each email.
7. Privacy
Personal information provided when purchasing or participating in NOvember will be handled in accordance with the The Ember Room / Tess Fowler Privacy Policy.
This may include information required to process your purchase, provide the program, communicate with you and administer your participation.
Your information will not be used for direct marketing where applicable consent has not been obtained.
8. Your agreement
By purchasing NOvember, you acknowledge that:
you understand that NOvember is therapeutic-informed education and personal development, rather than individual therapy;
you understand that some exercises may be emotionally activating;
you understand how program communications will be delivered; and
you agree to these Terms & Conditions.
Last updated: September 2026